About Us

At DocDirect, we believe quality healthcare should be accessible, transparent, and convenient for everyone. Our platform connects patients directly with trusted medical professionals—making it easier to find, book, and manage healthcare services in one place.

We are more than just a directory. DocDirect is built to empower both patients and practitioners:

  • For patients: a reliable way to discover verified doctors, read reviews, and book appointments online with confidence.

  • For doctors: a professional platform to showcase expertise, reach new patients, and simplify practice management.

With a focus on trust, innovation, and care, we’re transforming how people connect with healthcare in South Africa. Whether you’re searching for a GP, specialist, or allied healthcare provider, DocDirect makes your health journey simpler and smarter.

Because at the heart of what we do is a simple belief: your health deserves the right connection.

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Our Vision

To become South Africa’s most trusted healthcare connection platform—bridging the gap between patients and practitioners through innovation, transparency, and care. We envision a future where finding the right doctor is simple, appointments are seamless, and every individual has access to quality healthcare when they need it most.

At DocDirect, we’re not just building a platform—we’re building trust. Our mission is to make healthcare more accessible, transparent, and human, so every patient feels confident in the care they receive
Doc Direct Team

Our Team

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Find Qualified Surgical Assistants – When You Need Them Most

Fast. Reliable. On-Demand

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Frequently Asked Questions

Questions, Answered

Our process is simple, but there are always questions that need answers to.
If though, the answers aren’t here, feel free to reach out and we’ll get you that answer.

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How does registration work?

Simple. Step 1 is to register on our website.

After the site vetting procedure, our admin staff will send you a link to upload your documents and do the full registration.

Our 2nd step of vetting and verification will now take place. If you have been successfully vetted, our admin team will send you a follow up email with confirmation and instructions on what to expect.

What does the vetting process entail?

Vetting with TSA aligns with the vetting requirements of major hospital groups in South Africa, ensuring clinical governance and adequate risk mitigation. From a medico-legal perspective, each private hospital group conducts its own risk assessments for doctors wishing to practice or assist in their facilities. To streamline your registration journey, The Surgical Assistant has integrated vetting with all major groups.

To get started, simply register on our platform and follow the step-by-step guide. We require a certified copy of your ID, HPCSA registration, professional degree, two references, work and experiential documents.

You will also need general FICA documents, such as proof of residence, verification of your degree, and any additional courses or diplomas completed. TSA also requires experiential details to cross-reference whether you’re eligible to assist in theatre.

How will I be notified of cases?

All cases are currently communicated via WhatsApp Broadcast. When an opportunity arises, a message is sent to all eligible doctors on our platform. To receive these broadcasts, you need to save the Surgical Assistant Support number on your phone. Typically, we receive “for replies” within a minute or two of sending the WhatsApp. Candidates are then considered based on their experience, proximity to the hospital, and whether they have assisted the surgeon previously.

If the surgeon agrees, we notify the successful candidate directly via WhatsApp and send a meeting request via email, indicating the date, time, place, and the surgeon they will be assisting.

Will I get cases straight away?

Ideally, yes. We are building a platform that offers regular assisting opportunities for all assistants affiliated with TSA. Over the last 12 months, TSA has experienced significant growth, and we now have more than 1,000 registered doctors across Cape Town, Johannesburg, Pretoria, and Durban. Currently, supply exceeds demand, so the chance of an immediate opportunity is slim. Cases are allocated based on availability, experience, and proximity.

How often are cases available?

Cases are distributed frequently but depend on surgeon requests. Some surgeons request an assistant weekly, others monthly, while some only require cover when their regular assistant is unavailable.

Where is TSA based?

We currently have teams servicing Cape Town, Durban, Pretoria, and Johannesburg — soon expanding to the Eastern Cape.

When can I expect payment?

Some surgeons pay directly after the procedure. Some groups pay monthly, while others pay on a 45–60-day cycle.
The WCA (Workmen’s Compensation Act) takes between 2–8 months.